Refund policy
We want you to love your purchase. If you're not completely satisfied, you may return your item within 30 days of delivery.
To be eligible for a return:
• The item must be in its original condition.
• The item must be returned with all original packaging and accessories.
• Proof of purchase is required.
Non-returnable items:
• Gift cards
• Final sale items (if applicable)
Refunds:
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5-10 business days.
Damaged or Defective Items:
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.
For return requests, contact:
support@mysolaraliving.com